Africa's digital hospitality transforms the guest experience

Africa’s digital hospitality transforms the guest experience

As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From guestroom automation to location-based interactions, mobile engagement, hyper personalisation, APIs and integration – the goal is excellent customer service. But is Africa ready for the ‘Digital Hotel’? EOH Infor Services recently launched…

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COO of system integrator Finesse gives verdict on the future of predictive analytics

COO of system integrator Finesse gives verdict on the future of predictive analytics

Sunil Paul, Co-Founder and COO of system integrator Finesse, a Global Digital Transformation Company, which provides Analytics and BI Solutions to organisations across industries, talks about the potential for predictive analytics to produce deeper insights to drive specific business outcomes. Can present and past experiences provide a window into the…

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Four strategic tips to avoid being the next data breach headline

Four strategic tips to avoid being the next data breach headline

Arcserve Southern Africa has urged South African businesses to take a proactive approach to Business Continuity and Data Recovery (BCDR) or risk becoming the next data breach headline. “In today’s digital world, the issues of data privacy and data security are sources of significant concern for organisations,” said Byron Horn-Botha,…

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Pure Storage expert on dispelling AI myths

Pure Storage expert on dispelling AI myths

Matthieu Brignone, Head of EMEA Channel and Alliances at Pure Storage, talks about how partners can help enterprises dispel some of the myths around Artificial Intelligence. Data is a catalyst for growth and innovation, with the power to transform the way a business operates and how it serves its customers.…

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RBBi co-founder Amol Kadam on the digital and transformation trends for 2019

RBBi co-founder Amol Kadam on the digital and transformation trends for 2019

Amol Kadam, Co-Founder of RBBi, looks at this year's digital trends The discussion of ‘Digital Transformation' or ‘Technology Transformation' started more than a decade ago. But many believed that transformation purely revolves around technology, but 2018 showed that this trend would end at some point. If you think about technology…

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Transformation and automation hand in hand across 2019

Transformation and automation hand in hand across 2019

While organisations will relook at their structure and job roles to enable successful Digital Transformation across 2019, other key activity areas will be automation of customer experiences and the supply chain, explains Paul Potgieter, Managing Director - UAE, Dimension Data.   As organisations get moving on the Digital Transformation road map,…

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Networks Unlimited MD on challenges and benefits of multi-cloud

Networks Unlimited MD on challenges and benefits of multi-cloud

The rise of multi-cloud brings challenges and benefits, according to Anton Jacobsz, Managing Director at value-added distributor Networks Unlimited Africa. Hybrid cloud is a cloud computing mix that uses a combination of on-premises, private cloud and third party, public cloud services, with orchestration between the two platforms. By allowing workloads…

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Top IT trends that will redefine businesses in the new year

Top IT trends that will redefine businesses in the new year

As new and emerging technologies continue to redefine IT and business, the pace of change and technological advancement is accelerating. Sami Abi Esber, President of system integrator MDS Gulf and a board member of the Midis Group, shares his views on the top technologies that regional organisations can leverage to…

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The trends that are set to shape the African channel market

The trends that are set to shape the African channel market

The channel market is changing. There is a trend emerging where solutions across different categories are combining to create a more holistic, horizontal approach to the channel offering. But companies are also demanding hyper-specialised businesses and application technology skills from vendors. And, according to Westcon and Ruckus Networks, this outlook…

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Cyberscam warning issued to shoppers ahead of Black Friday

Cyberscam warning issued to shoppers ahead of Black Friday

South Africans are preparing to once again embrace 'Black Friday; where retailers offer massive discounts for both online as well as bricks-and-mortar shoppers. However, consumers are being warned because, in the same way that scammers come out to try and relieve people of their money in the physical world, the…

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