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Editor’s Question: Why is a Professional Remote Support Solution a necessity for MSPs?

Shane Grennan, Channel Director Middle East, Fortinet, explains how remote working presents an opportunity for Managed Security Service Providers (MSSPs). As businesses have transitioned to a new normal, the cultural impact of widespread remote work seems to be gaining momentum for the foreseeable future. Companies have expanded their remote work policies. For MSSPs, this presents an opportunity […]


Channel predictions: Leading businesses beyond recovery with 5G, the edge and hybrid cloud

Doug Woolley, Managing Director, Dell Technologies South Africa, explains how technology will play a key role on the path to economic recovery. Although 2020 might have been a year that no one could have predicted, shrouded with uncertainty, technology was the one constant. Helping businesses become more agile and connected with communities in different ways, […]


Editor’s Question: Why is a Professional Remote Support Solution a necessity for MSPs?

Jim Darragh, CEO at Totalmobile, explains the importance of remote support. Since the start of the pandemic almost a year ago, any technology that helps to limit face-to-face contact has become a priority. Remote support comes in a variety of forms but, overall, the ability to provide assistance to colleagues or customers from a distance […]


Editor’s Question: Why is a Professional Remote Support Solution a necessity for MSPs?

Gregg Lalle, SVP International Sales and Strategy at ConnectWise, explains why a remote-viewing tool can help MSPs improve service delivery. As IT professionals and customers continue to work remotely, resolving service requests is becoming increasingly complicated. Last year, problems which could be solved with a quick site visit, might now require 10 emails, four Zoom […]


Productivity, employee experience and serendipity: 2021 future of work predictions

The pandemic has changed the way people work across the world with some of the changes here to stay. Kristine Dahl Steidel, Vice President EUC EMEA, VMware, explains how companies need to embrace these changes and build mutual trust with employees as they work from anywhere. She includes insights from Dr Carl Benedikt Frey, Director […]


Editor’s Comment: How will you help channel partners leverage cybersecurity innovation in 2021?

Toni El Inati – RVP Sales, META & CEE, Barracuda Networks, explains how Barracuda Networks is helping channel partners leverage cybersecurity innovation in 2021. Cybersecurity needs for customers are quickly evolving due to the rapid adoption of digitalisation brought on by the current unprecedented situation. Channel partners need to be on the lookout for technologies […]


Editor’s Comment: How will you help channel partners leverage cybersecurity innovation in 2021?

Tarek Kuzbari, Regional Director – Middle East & Turkey, Cybereason, explains how Cybereason will help channel partners leverage cybersecurity innovation in 2021. The sudden transition to remote work, brought on by the pandemic, resulted in many companies ensuring employees had the necessary tools to work remotely. However, that left little focus on the rising security […]


Channel experts focus on technology, channel and business predictions for 2021

As we progress into the new year, there is hope on the horizon, with vaccines approved and in the process of being administered. But it will be some time before things return to normal and questions remain over which parts of the new COVID world will remain. A group of channel chiefs and experts explain […]


How the channel can empower businesses post-pandemic

Due to the COVID-19 pandemic, huge swathes of workers have been told to work from home. It is clear that some of the changes to the work environment brought by the pandemic may be permanent. Koorosh Khashayar, VP Global Channels at iland, explains how the vendor community and channel partners can support organisations to go […]


Channel Insider: An individual reflection on a most fascinating year

Glyn Yates is Principle Consultant, GTM International. In this monthly column for Intelligent Tech Channels, he shares his expertise and views on the channel and partner community.   As 2020 draws to a close, business priorities focus on closing out the year, reviewing the previous 12 months and planning the next – the now, the past and the […]


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