As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From guestroom automation to location-based interactions, mobile engagement, hyper personalisation, APIs and integration – the goal is excellent customer service. But is Africa ready for the ‘Digital Hotel’? EOH Infor Services recently launched the Infor Hospitality suite of […]

The Salesforce platinum partner is now looking to drive adoption of the industry’s leading cloud-based CRM platform in the region’s booming retail and entertainment segments.   Building on a recent infusion of investment by Salesforce Ventures, 4C, the customer-obsessed Digital Transformation consultancy, has capitalised on the Middle East’s rapidly maturing cloud market to grow its […]

Collaboration between SAS and NVIDIA on deep learning and computer vision speeds up critical functions such as image recognition and inferencing at the edge. SAS has announced it is partnering with NVIDIA to help businesses bring Artificial Intelligence (AI) into their organisations. The companies are collaborating across Machine Learning, computer vision and natural language processing, […]

Oracle has welcomed customers, partners and employees to its new digital era ready office building in Woodmead, Johannesburg. The new purpose-built facility is equipped with new future proof technology to deliver an exceptional experience and better support the Digital Transformation journeys of South African public and private sector entities. This follows the opening of Oracle’s […]

Regency Group Holding, has signed a Memorandum of Understanding (MoU) with Dell Technologies for projects in Qatar. This MoU aims at empowering the retail and real estate customers of Regency Group Holding, by providing them with smart technology solutions as a catalyst for growth. The MoU was signed by Hassan Ibrahim Al Asmakh, Vice President […]

Partnership helps enterprises integrate customer experience data to create seamless digital workflows to a personalised customer experience across all touchpoints.  Adobe and ServiceNow have announced a partnership to empower brands with an industry-first solution for stitching together Adobe customer experience data and  customer data, ultimately providing seamless digital workflows and personalised customer experiences across all […]

As new and emerging technologies continue to redefine IT and business, the pace of change and technological advancement is accelerating. Sami Abi Esber, President of system integrator MDS Gulf and a board member of the Midis Group, shares his views on the top technologies that regional organisations can leverage to transform their business in 2019. […]