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The people principle in security

In May 2020, the personal records of more than 24 million South Africans and nearly 794,000 companies were handed over to someone impersonating a client. It’s a hard lesson in how important it is to embed security, not just into the technology and the devices of a company, but into its people. Anna Collard, SVP […]

Digital provides flexibility for post-pandemic operations

Rakesh Parbhoo, CEO at Westcon-Comstor, Sub-Saharan Africa explains how businesses can remain flexible during the pandemic. The current pandemic has had a massive negative impact on the world’s economy. The World Bank has forecast a 5.2% contraction in global GDP this year. Meanwhile in South Africa, statistics released on September 8 show the country’s GDP […]

COVID-19 requires a different app approach

Lorna Hardie, Regional Director at VMware Sub-Saharan Africa, explains how businesses can remain flexible during the pandemic. Even though the COVID-19 pandemic gave impetus to the rapid deployment of digital solutions to enable remote working, many organisations are struggling with the lack of face-to-face engagement. This highlights how it is not simply a matter of […]

Going mobile: Supporting hybrid working models – keeping the workforce flexible

Remote working has been forced on many, due to the pandemic, and channel businesses have had to respond quickly and stay ahead of the curve. Bradley Pulford, Executive Director and General Manager of Channel and Distribution at Dell Technologies South Africa, explains how channel businesses can help partners and customers thrive and not just survive. […]

How digital signatures are helping South African hospitals during the pandemic

Digital signatures help stop the spread of infection during the global pandemic. Debbie Hayes, GlobalSign, explains how digital signatures are proving to be critical during this difficult period. Six months into COVID-19 and the world is still very much in adjustment mode. It has been a difficult year, to say the least. South Africa has […]

How will the role of the reseller change within the next five years in the vendor-partner ecosystem?

Stefan van de Giessen, Cybersecurity Manager at Networks Unlimited Africa, explains how he thinks the role of the reseller will change within the next five years. To answer this question holistically, we need to look at the different types of reseller model within this sphere, namely resellers (box droppers), system integrators and managed service security […]

How will the role of the reseller change within the next five years in the vendor partner ecosystem?

Alison Hastings, UK&I Channel Lead at Avaya, explains how she thinks the reseller’s role will change within the next five years. Though offices across the world have gradually been re-opening as COVID-19 lockdown measures ease, many organisations are still hesitant to stray from remote working – and why should they, when it keeps their employees […]

How do you plan to improve customer experience in the next 12 months?

Michael Zellhorn, MD, Sequel Support explains how Sequel Support plans to improve its customer experience in the next year. I founded Sequel Support in 2007 and in the ensuing years we have achieved Gold Microsoft Partner status. That achievement alone offers a guarantee of a global standard of customer service. But, of course, now as […]

How to improve customer experience in the next year

David Noël, Vice President Middle East, Africa and Russia/CIS at AppDynamics, explains how the company will improve cusomter experience in the next 12 months. In today’s connected world, our demand for applications leaves no room for failure, and these expectations are only set to increase. According to the AppDynamics’ App Attention Index 2019 – a global […]

IoT: Connect more, connect faster

To reach its full potential, the Internet of Things needs to be used hand-in-hand with integration. Mirza Salihagic, Senior Manager, Product Marketing at Software AG, explains the importance of integration. There are plenty of good ideas out there for using the Internet of Things but, without integration, many will fail. Without integration, IoT can never […]

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