Software intelligence company, Dynatrace, has announced that Temenos, a world-leading provider of banking software, is using the Dynatrace Software Intelligence Platform to help its customers create seamless banking experiences. With Dynatrace, Temenos gains automatic and intelligent observability across the hybrid, multi-cloud ecosystem that underpins its SaaS offering, which includes a combination of Microsoft Azure, AWS and on-premises solutions. Dynatrace is helping to transform the way Temenos’ IT team works, enabling them to deliver new services faster and proactively optimise digital experiences for their customers in the financial services industry.
“As a SaaS provider, it’s critical that we proactively and continuously optimise our services to enable our customers to create better banking experiences,” said Andrew Reeves, Managing Director, Temenos SaaS. “The complexity and dynamic nature of our highly distributed architecture was increasingly difficult to manage. We needed a new approach to monitoring to enable us to continue delivering rapid innovation and digital experiences that delight our customers. Do-it-yourself approaches would have required too much manual configuration and manpower investment, so we looked at commercial solutions, and Dynatrace was the clear choice. The Dynatrace platform’s breadth of capabilities, scalability and continuous automation and the maturity and power of its AI-engine made the decision a no-brainer.”Click below to share this article