ServiceNow, a leading digital workflow company making work, work better for people, has announced expanded partner programmes and industry-aligned solutions. These programmes will empower its Global Partner Ecosystem to grow with ServiceNow and accelerate customers’ Digital Transformation, as they help companies adjust to the way we will work in the future. The new programmes and solutions were highlighted at ServiceNow’s Global Partner Ecosystem Summit, as part of the company’s Knowledge 2020 Digital Experience.
“The way people work is changing and the way that companies engage customers is driving a new era of employee and customer experiences,” said David M. Parsons, ServiceNow Senior Vice President of Global Alliances and Channel. “Now more than ever, ServiceNow’s industry and workflow capabilities, paired with partners’ industry experience, can help customers of all sizes and across all industries make work, work better for people.”
Highlights of ServiceNow’s new global partner programmes and solutions include the following.
ServiceNow Partner Industry Solutions
ServiceNow Partner Industry Solutions is a new marketplace that showcases partner solutions designed to address the industry-specific workflow and Digital Transformation needs of its joint customers. The showcase will enable partners to drive differentiation, champion their industry expertise and unlock new growth opportunities by reaching ServiceNow’s customers across the globe.
Inaugural partners offering ServiceNow Industry Partner Solutions include Accenture, Atos, Deloitte, DXC Technology, Ernst & Young LLP (EY) and KPMG.
Solution highlights from inaugural partners include:
Accenture will continue to build telecommunications solutions that enable clients to run mission critical services uninterrupted.
Atos Quality Inspection enables manufacturing companies to apply new automation, Artificial Intelligence and Machine Learning technologies to perform cost-effective and reliable quality inspections.
Deloitte will provide banks with a bespoke Complaints Management solution as well as a timely Small Business Administration Paycheck Protection Programme (SBA PPP) Forgiveness Solution built on the NOW platform.
KPMG will provide Powered Enterprise Service Management capabilities with specific tailoring for industries including state and local, healthcare and manufacturing. KPMG’s Physician Onboarding and Credentialing solution will help clients efficiently process credentialing, privileging and enrolment tasks required for physicians to begin providing patient care.
ServiceNow Partner Industry Solutions are expected to be available in the second half of 2020.
Built on Now
ServiceNow also launched the Built on Now programme, a new app monetisation framework that enables partners to build, test, certify, distribute and sell digital workflows for the Now Platform, at scale, through the ServiceNow Store, OEM PaaS, and Service Provider (SP) channels. Partners can leverage the Built on Now designation to differentiate offerings and will be able to better showcase their specific areas of expertise and drive customers to solutions built on the Now Platform.
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