Interactive Intelligence Group will showcase PureCloud, its cloud based platform that gives organisations customer engagement, communications and collaboration functionality, during its debut at Gitex Technology Week 2016 in Dubai. MarketsandMarkets has predicted that the Middle East cloud applications market will be worth $2404.5 million by 2020.
In addition to PureCloud, Interactive Intelligence will showcase Customer Interaction Centre, its on-premise omnichannel customer engagement solution for mid-size to large contact centres. The company will conduct live demonstrations of these solutions at its stand, giving attendees a chance to experience the latest features. Attendees will also have a chance to win two of the latest Chromebook devices pre-loaded with PureCloud through a raffle held during the show.
Shaheen Haque, Territory Manager for Middle East and Turkey at Interactive Intelligence said, “Earlier this year, we introduced PureCloud in the region and customers have already begun to leverage it to deliver a superior service experience. Our focus at Gitex is to further drive uptake in the region by highlighting how this high value, low risk cloud solution can offer a fast return on investment while improving customer engagement.”
“Customers who attend Gitex are interested in understanding the latest trends and are therefore very receptive to innovative solutions such as those that Interactive Intelligence will promote at the show. The timing of Gitex also makes it possible for them to begin the strategic planning of their IT investment for the following year,” he added.
Interactive Intelligence is a provider of cloud services for customer engagement, communications and collaboration. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide.Click below to share this article