Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that Zaker Trading, a one-stop-shop for specialised products and accessories in welding, lifting, safety, power tools, abrasives and other engineering-related products, has recently implemented Epicor ERP across all its facilities in the Middle East.
The solution is enabling Zaker Trading to streamline and automate their sales, finance and manufacturing processes as well as increase visibility, transparency and information exchange across the organisation.
Commenting on their decision to use Epicor ERP software, Charles Jesudason, Group General Manager for Zaker Trading said, “We wanted to partner with a vendor that understands the challenges, pain points and opportunities across the industries we operate in and offers a solution that’s proven in the region and tailor-made for our requirements with minimal customisation.”
Finding a platform capable of supporting Zaker Trading’s growth plans was another important criterion. Jesudason explained, “We needed the new ERP system to be the backbone of the business and meet not only our current business requirements, but also serve as a platform for the next ten to fifteen years as we expand our operations and grow. It was therefore essential that the solution was built with next generation technology, as well as flexible and scalable.”
In parallel, Jesudason was also keen for a solution that required minimal IT oversight and management. With just a two-man IT team for the entire organisation, they could not afford to have these valuable resources spend a significant portion of their time maintaining the new system or responding to user queries, like it was doing with the incumbent system. The company needed the new ERP solution to be easy to deploy, easy to use and most importantly, require very little maintenance.
The Epicor ERP solution includes key modules such as financial management, supply chain management and inventory management and was deployed across all Zaker Group companies in the region, bringing each business unit onto a single platform.
The supply chain management and inventory management modules have significantly improved visibility and transparency across their operations. Aided with real time and accurate data on all in-house inventories, Zaker Group has been able to better manage its capacity and reduce delivery times to customers. This resulted in Zaker Group being able to lower its operational and transportation costs, and customers now receive their products without any delays.
Another benefit of the Epicor ERP solution is the built-in dashboards and reporting tools. Not only has this meant that Zaker Group has not had to invest in any third party plugins or business analytics solutions but, more importantly, users have the ability to easily generate customised reports.
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