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Editor’s Question: How have you continued with enablement/training during the COVID-19 era?

Alfred Tharwat, RCDD, Head of Presales, Training and Consultancy at R&M, explains how they have trained their partners during the pandemic. At R&M, we encourage all our customers to engage only with authorised and certified partners who we have listed on our official website. Our unique Freenet warrant programme ensures that our customers’ structured cabling […]


Editor’s Comment: What are your key business priorities for the year ahead?

Vivek Gupta, Co-Founder and COO, CyberKnight, explains how CyberKnight’s priorities are for the year ahead. The COVID-19 pandemic has disrupted the economy, global health and social systems. From emptying office spaces to disbanding the workforce, many businesses have suffered during this pandemic. However, the remote work environment has also led to a surge in unseen […]


Editor’s Question: How have you continued with enablement/training during the COVID-19 era?

Philip Cherian, Regional Channel Director, Middle East, Africa and India (MEAI) at Credence Security, explains how Credence Security has helped its partners. Credence Security is a 100% channel-driven organisation. Our goal is to be the region’s most trusted distributor when it comes to cybersecurity, digital forensics and GRC solutions – working closely with our vendors […]


Prospect of li-ion battery development and application in data centres

With lithium battery usage increasing globally, Wangbo, Marketing Director of Huawei UPS, tells us about the key benefits of this power source in a data centre setting and highlights some safety considerations and assurances. Why are lithium batteries needed? Lead-acid batteries have dominated the communications industry for decades. But, due to disadvantages such as a short cycle life, large […]


Mitigating risks of board communication in an era of virtual work

Working remotely and holding virtual meetings brings security risks to organisations. Hala Halaseh, Regional Customer Success Manager (MENA) at Diligent Corporation, explains the risks which companies face and what they can do to be cybersafe. Months into the pandemic, remote work still proves to be more appealing to 90% of the UAE workforce. As COVID-19 […]


Editor’s Question: How does cloud adoption create prospects for channel businesses?

Raif Mehmet, VP EMEA, Bitglass explains how cloud adoption will create prospects for channel businesses. Over the last five years, global cloud adoption has grown at an astonishing rate. To put this into context, a recent study by Bitglass into 2019 cloud adoption trends found that almost 90% of businesses have now deployed some sort […]


Editor’s question: How does cloud adoption create prospects for channel businesses?

Gregg Lalle, SVP International Sales, ConnectWise, considers how cloud adoption will create prospects for channel businesses. Cloud adoption has advanced at a staggering rate, enabling managed service providers (MSPs) to evolve and keep pace with the market’s flexibility demands. And yet, we haven’t fully appreciated the amount of capabilities that are available in the public […]


12 KPIs you need to monitor to remotely manage your data centre

A combination of new technology trends and changing working models have required data centre professionals to adapt to remote monitoring and management. But this is not without its challenges. Herman Chan, President, Sunbird Software, outlines the 12 KPIs data centre managers need to manage their facilities effectively – and remotely. One of the biggest challenges […]


The people principle in security

In May 2020, the personal records of more than 24 million South Africans and nearly 794,000 companies were handed over to someone impersonating a client. It’s a hard lesson in how important it is to embed security, not just into the technology and the devices of a company, but into its people. Anna Collard, SVP […]


Digital provides flexibility for post-pandemic operations

Rakesh Parbhoo, CEO at Westcon-Comstor, Sub-Saharan Africa explains how businesses can remain flexible during the pandemic. The current pandemic has had a massive negative impact on the world’s economy. The World Bank has forecast a 5.2% contraction in global GDP this year. Meanwhile in South Africa, statistics released on September 8 show the country’s GDP […]


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