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Channel Insider: When is the end-user not the customer… when you are a vendor – crazy, right?

Glyn Yates is Principle Consultant, GTM International. In this monthly column for Intelligent Tech Channels, he shares his expertise and views on the channel and partner community. As a vendor, you will have worked many years with a clear vision, strong development and deep pockets/backing, and if you find yourself towards the top right hand […]


A10 Networks continues to make a significant investment into the channel

Over the last 12 months, A10 Networks has made a significant investment into the channel, driving five channel initiatives including developing its distribution relationships, deal registration, partner ecosystem, organic leads and channel enablement. With the rise in globally dispersed enterprises and new work from home requirements that are increasing traffic, application service infrastructures are no […]


Mitigating risks of board communication in an era of virtual work

Working remotely and holding virtual meetings brings security risks to organisations. Hala Halaseh, Regional Customer Success Manager (MENA) at Diligent Corporation, explains the risks which companies face and what they can do to be cybersafe. Months into the pandemic, remote work still proves to be more appealing to 90% of the UAE workforce. As COVID-19 […]


How to improve customer experience in the next year

David Noël, Vice President Middle East, Africa and Russia/CIS at AppDynamics, explains how the company will improve cusomter experience in the next 12 months. In today’s connected world, our demand for applications leaves no room for failure, and these expectations are only set to increase. According to the AppDynamics’ App Attention Index 2019 – a global […]


Top use cases for remote data centre management with DCIM software

Data centre managers are under more pressure than ever and need tools to provide complete visibility across the whole facility. Herman Chan, President at Sunbird Software, tells us why infrastructure teams should consider DCIM software to help them achieve their core objectives of improving uptime, utilisation and productivity.  The COVID-19 pandemic has driven all interaction with the outside world online, causing a […]


Digital Forum: Post-summer 2020 trends in the Middle East region

In this Digital Forum, we hear from: Glyn Yates, Principle Consultant and Regional Lead, GTM International Tarek Kuzbari, Regional Director for the Middle East and Africa at Cybereason Paul Potgieter, Managing Director at Dimension Data Mark Ackerman, Regional Director for the Middle East and Africa at ServiceNow We discuss how COVID-19 has impacted the Middle […]


Safe business communications in the new remote normal

James Baly, CTO at Nowcomm, offers advice on how organisations can keep communications safe in the ‘new normal’ of remote working. The outbreak of COVID-19 and the subsequent UK-wide lockdown brought sweeping changes to the workplace. For many organisations, no matter the industry or size, this meant a wide-scale, unprecedented move to working from home. […]


VIDEO: Avaya expert on enabling agility and Business Continuity via the cloud

The new normal requires organisations to use tools that increase agility and enable Business Continuity. An evolution to cloud technology is an integral part of this approach. Fadi Moubarak, Vice President – Channels, Avaya, tells Intelligent Tech Channels‘ Rebecca Miles how Avaya is making the transformation to a cloud and SaaS focused company and talks us […]


Editor’s Question: How to make sense of data insights

Rakesh Jayaprakash, Product Manager, ManageEngine, explains how ManageEngine helps organisations make sense of data insights in a sustainable and repeatable way. In this decade, if there is one thing that we are not running low on, it’s data. Depending on how you look at it, having large volumes of data at your disposal is a […]


Bringing customer experience to life for African organisations

On-going technological disruption has transformed companies’ expectations of their technology partners. Cathy Smith, Managing Director at SAP Africa, tells us more. The new currency in technology partnership is lifetime value: how much value a partner can provide to an organisation on an on-going basis over long periods of time. Technology partners can no longer just […]


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