In the era of Digital Transformation and the subscription economy, Michelle Bisset, Vice President, Customers for Life at Sage Africa & Middle East, says that technology companies can only succeed when their customers do. The rapid shift towards cloud computing and software as-a-service purchasing models is freeing technology buyers from vendor lock-in, upfront payments, long […]

As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From guestroom automation to location-based interactions, mobile engagement, hyper personalisation, APIs and integration – the goal is excellent customer service. But is Africa ready for the ‘Digital Hotel’? EOH Infor Services recently launched the Infor Hospitality suite of […]

Sunil Paul, Co-Founder and COO of Finesse, a Global Digital Transformation Company, which provides Analytics and BI Solutions to organisations across industries, talks about the potential for predictive analytics to produce deeper insights to drive specific business outcomes. Can present and past experiences provide a window into the future? It is an open debate on […]

Arcserve Southern Africa has urged South African businesses to take a proactive approach to Business Continuity and Data Recovery (BCDR) or risk becoming the next data breach headline. “In today’s digital world, the issues of data privacy and data security are sources of significant concern for organisations,” said Byron Horn-Botha, Arcserve Southern Africa, Lead: Channel […]

Matthieu Brignone, Head of EMEA Channel and Alliances at Pure Storage, talks about how partners can help enterprises dispel some of the myths around Artificial Intelligence. Data is a catalyst for growth and innovation, with the power to transform the way a business operates and how it serves its customers. In fact, data is so […]

Amol Kadam, Co-Founder of RBBi, looks at this year’s digital trends The discussion of ‘Digital Transformation’ or ‘Technology Transformation’ started more than a decade ago. But many believed that transformation purely revolves around technology, but 2018 showed that this trend would end at some point. If you think about technology in isolation, the transformation will […]

While organisations will relook at their structure and job roles to enable successful Digital Transformation across 2019, other key activity areas will be automation of customer experiences and the supply chain, explains Paul Potgieter, Managing Director – UAE, Dimension Data.   As organisations get moving on the Digital Transformation road map, they may abruptly find themselves […]

The rise of multi-cloud brings challenges and benefits, according to Anton Jacobsz, Managing Director at value-added distributor Networks Unlimited Africa. Hybrid cloud is a cloud computing mix that uses a combination of on-premises, private cloud and third party, public cloud services, with orchestration between the two platforms. By allowing workloads to move between private and […]

As new and emerging technologies continue to redefine IT and business, the pace of change and technological advancement is accelerating. Sami Abi Esber, President of system integrator MDS Gulf and a board member of the Midis Group, shares his views on the top technologies that regional organisations can leverage to transform their business in 2019. […]

The channel market is changing. There is a trend emerging where solutions across different categories are combining to create a more holistic, horizontal approach to the channel offering. But companies are also demanding hyper-specialised businesses and application technology skills from vendors. And, according to Westcon and Ruckus Networks, this outlook is set to continue in […]