Why digital transformation is challenging CIOs

Why digital transformation is challenging CIOs

Doing more with less is a constant challenge to IT organisations. There is continuous downward pressure on IT budgets, while expectations surrounding what can be achieved through transformational IT projects have increased significantly. CIOs are still expected to play a key role in driving the business forward by improving IT…

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Finesse implements Qlik analytics for Byrne

Finesse implements Qlik analytics for Byrne

Finesse announced that Byrne Equipment Rental, a plant and equipment rental companies in the Middle East, has gone live with its business intelligence and analytics solution implementation. Byrne partnered with Finesse to assist with their business and IT platform transformation programme using a business intelligence and analytics solution. Finesse has…

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How to manage cloud application performance

How to manage cloud application performance

Reports show businesses of all sizes are making the move to the cloud. As well as improving cost effectiveness, mobility and scalability, cloud applications make it easier for IT departments to maintain all the systems and applications housed within data centres. However, Riverbed’s Global Application Performance Survey 2015 shows that…

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METCO deploys Avaya Contact Centre Select for Talabat.com

METCO deploys Avaya Contact Centre Select for Talabat.com

Talabat.com, an online food ordering portal in the Middle East, in collaboration with METCO, has deployed Contact Centre Select solutions from Avaya to deliver digital customer experience and support business growth. The Avaya solutions are helping Talabat.com to increase customer lifetime value and revenue, while also enhancing agent efficiency. Founded…

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How to make sense of your security spending

How to make sense of your security spending

According to a March 2016 PwC report A False Sense of Security that surveyed 300 Middle Eastern organisations, the region has become one of the prime targets for cyber attacks. In fact, according to the findings in the report, in 2015, 56% of businesses in the region lost more than…

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Five steps to closing those Saas security gaps

Five steps to closing those Saas security gaps

Security leaders know that business goals can be achieved only when the same security principles and governance being applied in-house are also applied to the public cloud. The trouble is that some cloud services are being procured without the knowledge and control of the enterprise IT organisation. Some of these…

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R&M sets up intelligent cabling at Société Arabe Internationale

R&M sets up intelligent cabling at Société Arabe Internationale

Société Arabe Internationale de Banque in Cairo, Egypt has built its new datacentre using HD patch panels, raceway systems, and pre-terminated copper and fiber cabling solutions from R&M. The investment is future-proofed to be Automated Infrastructure Management ready and in its next phase will involve the integration of the R&MinteliPhy…

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Dubai 8009090 call supported by Avaya managed services

Dubai 8009090 call supported by Avaya managed services

Dubai’s Roads and Transport Authority RTA announced that Avaya has won a three-year strategic contract to support the RTA’s 8009090 contact centre operations under a managed services agreement. The three-year contract will see Avaya partner with the RTA to deliver enhanced customer experience to the residents and visitors of Dubai.…

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Bank Audi of Lebanon selects Verifone cashless payment solutions

Bank Audi of Lebanon selects Verifone cashless payment solutions

Verifone, a provider of payments and commerce solutions, and Bank Audi, Lebanon’s largest bank, have partnered to offer merchants with point-of-sale devices. Supporting Bank Audi’s merchant services in both countertop and mobile retail sales environments, the Verifone VX520 and VX680 devices will enable contactless with NFC acceptance and value-added applications…

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GBM technology partner for Jewel of Creek project in Dubai

GBM technology partner for Jewel of Creek project in Dubai

Gulf Business Machines signed an information technology partnership for one of Dubai’s largest hospitality projects, the Jewel of the Creek Project. The AED 4 billion project by Roda Hotels, the hospitality subsidiary of Dubai International Real Estate, is expected to be ready by September 2017. The information technology value is…

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Shurooq selects Yardi Voyager to manage real estate solutions across Sharjah

Shurooq selects Yardi Voyager to manage real estate solutions across Sharjah

Sharjah Investment and Development Authority Shurooq will manage their real estate portfolio across the Emirate of Sharjah with Yardi Voyager 7S, a browser-independent, mobile-enabled, software as a service platform. Shurooq has also adopted Yardi Commercial LeasingPad, an automated, fully mobile solution that shortens commercial leasing cycles by combining contact and…

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Banque Saudi Fransi selects Kaspersky to protect online users

Banque Saudi Fransi selects Kaspersky to protect online users

Banque Saudi Fransi, a provider of commercial banking and wealth management services in Saudi Arabia, entered a partnership with Kaspersky Lab to provide better protection to their online banking customers and to raise the level of security awareness among its clients. In line with its Banque of Excellence strategy, Banque…

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01systems implements finger vein scanners at Commercial Bank of Qatar

01systems implements finger vein scanners at Commercial Bank of Qatar

01 Systems, the regional provider of banking software solutions, announced that Commercial Bank of Qatar is the first bank in the country and the Middle East to introduce its innovative biometric solution that enables card-less transactions on ATMs. Implementation of this technology means customers will be able to use this new…

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Zaker Trading implements Epicor ERP

Zaker Trading implements Epicor ERP

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that Zaker Trading, a one-stop-shop for specialised products and accessories in welding, lifting, safety, power tools, abrasives and other engineering-related products, has recently implemented Epicor ERP across all its facilities in the Middle East. The…

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