Keeping up with customer demand for Wi-Fi connectivity can be exhausting, but Ruckus Networks’ is built on ensuring that customers have a seamless experience. And as two of their expects tell us, being a channel-focused business is key. Ruckus Networks, an ARRIS company, offers Wi-Fi switching, cloud and software products to mobile carriers, broadband service […]

As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From guestroom automation to location-based interactions, mobile engagement, hyper personalisation, APIs and integration – the goal is excellent customer service. But is Africa ready for the ‘Digital Hotel’? EOH Infor Services recently launched the Infor Hospitality suite of […]

Aruba, a Hewlett Packard Enterprise company, has announced the appointment of Youssef Senhaji Rhazi as Regional Hospitality Business Development Manager for Middle East, Turkey and Africa. In this new role, Youssef will be responsible for developing and executing strategies to expand Aruba’s customer base in the hospitality sector, a key vertical in which the company […]

Gourmet Gulf, a renowned hospitality company in the region, has selected Finesse, a global software system integrator and Salesforce, a global leader in CRM, to digitally transform, taking customer dining experience in the UAE to new heights. The UAE-based hospitality company’s partnership with Finesse and Salesforce is set to equip its business with diverse and […]

As guests demand more and better services, hotels need a better platform to offer and manage them says Pinnacle – South Africa’s leading ICT distributor and authorised distributor of Huawei Technologies Enterprise products in Africa. According to Fred Saayman, Pinnacle’s Huawei Business Unit Executive, the hospitality industry is fiercely competitive and needs to be capable […]