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Focusing on your partners – channel’s biggest need

Lara O’Brien Williams, Senior Director of Worldwide Partnerships at Cumulus Networks, tells us how vendors should think about their partners’ needs and ensure they are happy. As we start the new year, with renewed budgets and projects to look forward to, we mustn’t forget our partners. Just as we will be planning for the next […]

Altron Karabina expert on how channel companies can ensure they deliver the right customer experience

James Hickman, Chief Customer Officer at Altron Karabina, looks at how channel companies can ensure they deliver the right customer experience. Few businesses enter into a partnership expecting it is going to be a bad experience. In fact, customers do not consciously think about their experiences with a channel partner; they anticipate that they are […]

IT security is broken: Six ways partners can help fix it

It would seem that IT security has reached an interesting crossroads and, despite a proliferation of investment, only a quarter of business leaders across the region are confident in their current cybersecurity, according to a VMware and Forbes Insights study. Ian Jansen van Rensburg, Senior Systems Engineer and Lead Technologist at VMware looks at how […]

Ergotron and Oracle experts on how technology can contribute to efficiency in the workplace

According to new research by ServiceNow, an effective way to build an engaged and productive workforce is giving employees a better employee service experience during big moments and even small ones in between. With this in mind, two leading experts have told Intelligent Tech Channels how technology contributes to efficiency in the workplace and create a […]

Driving African skills development to unleash the power of data

Digital businesses require more than just innovative technology and services to be competitive; they need a workforce capable of extracting value out of the data, systems and processes at their disposal. Kate Mollett, Regional Manager for Africa at Veeam, says this also extends to the partner ecosystem where an over-reliance on technology can negatively impact […]

How partners can lessen cyber-risk for SMB customers offering digital experiences

With 82% of SMBs already undergoing Digital Transformation, Jon Bove, Vice President, Channel Sales at Fortinet, tells us that in terms of digital investment key focus areas should include cloud, mobility and Customer Relationship Management (CRM).  He says: “Partners can play a key role in enabling SMB customers to modernise their networks while simultaneously reducing […]

Being a channel-focused business is key for Ruckus Networks

Keeping up with customer demand for Wi-Fi connectivity can be exhausting, but Ruckus Networks’ is built on ensuring that customers have a seamless experience. And as two of their expects tell us, being a channel-focused business is key. Ruckus Networks, an ARRIS company, offers Wi-Fi switching, cloud and software products to mobile carriers, broadband service […]

Telecom Egypt and Juniper Networks to build network for residential and businesses

Companies building fast, secure and reliable network for residential and businesses across fixed and mobile services.  Telecom Egypt, Egypt’s first integrated telecom operator, and Juniper Networks, a leader in secure, AI-driven networks, have a signed a Memorandum of Understanding (MoU) in Cairo cementing Juniper’s position as a strategic technology provider for Telecom Egypt. This MoU […]

Multi-cloud – The offerings are endless for channel partners

No-one knows exactly where the cloud is going to be in 12 months’ time. But as Ed Owen, EMEA Cloud Sales Manager at Zerto explains, the marketplace for services becomes more diverse and organisations are permitted greater freedom of choice which best suit their applications. Hybrid cloud was the first real instance where we saw […]

Insight into the career of VMware Cloud Provider Manager Dave Funnell

For Dave Funnell, Manager: Cloud Provider at VMware, there are seven types of leadership style, and he falls into the strategic leadership segment. Describe your current job role and the parts that are somewhat challenging? I manage the VMware Cloud provider business for Sub-Saharan Africa. This is a rapidly growing business where Cloud Service Providers […]

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