In a world where technology has made it easier to seek out the best deal and to move to greener pastures, a better digital customer experience is the competitive differentiation. CEOs today are prioritising the customer experience and are well aware of the role played by digital transformation in developing these richer relationships with their […]

LG has paved the way for a plethora of electronics and home appliances, however its commitment to the development of televisions and in particular OLED technology has set a new standard of excellence by which televisions today and in the near future, will be measured. LG has succeeded in increasing its share of the premium […]

Yahsat, the UAE-based satellite operator, signed a Memorandum of Understanding with the Danish technology and Internet Service Provider company Bluetown. The partnership agreement aims to connect the unconnected by providing high performance Ka-band satellite Internet services combined with Bluetown’s unique last mile solutions in unserved or underserved locations. Both companies will join forces to offer […]

With VAT of 5% becoming effective across the UAE and Saudi Arabia on January 1st, and the rest of the GCC following suit later in 2018, questions are being asked about what this means for the region’s mobile phone market. IDC monitors this space on a continuous basis through its Quarterly Mobile Phone Tracker, and […]

The challenge that service providers are facing at present is beyond the likes of what they have faced before. Service providers by default leverage the latest communication and networking technologies to generate growing services for their consumption target markets. However, the challenges of today require large scale business and organisational changes in addition to adopting […]

Emirates Data Clearing House, the data-clearing house based in the Middle East and Africa providing roaming solutions to mobile operators, organised its 15th Annual User Group meeting gathering 82 operators from Europe, Africa, Asia and the MENA region. The annual meeting held in Dubai is a platform to engage with global C-level executives to discuss […]

Eutelsat Communications has appointed Gerry O’Sullivan as Executive Vice President, Global TV and Video. In his new role he will drive the product development strategy that ensures that Eutelsat continues to offer customers the most innovative video services across its global footprint. Video, Eutelsat’s most longstanding activity, accounts for 65% of the Group’s business. Eutelsat’s […]

Zain Group and Cisco announced they have successfully achieved a key milestone in expanding the telecommunications operator’s IP MPLS network with cutting edge technologies, setting the groundwork for new opportunities and business models to be developed. As a telecommunications operator serving over 45 million customers across eight countries in the Middle East and North Africa, […]

Using Nokia’s EdenNet SON software, Zain Saudi Arabia effectively managed the surge in data and voice traffic in Makkah and Medina during the Hajj and Ramadan, allowing pilgrims to remain connected and share their journey with loved ones. Large public events or gatherings generate significant pressure on mobile networks, challenging service providers to provide best-in-class […]

Etisalat and Cisco announced they have teamed up to provide UAE businesses a new wireless cloud-based managed network solution that meets the growing business needs. The new offering delivers a first-of-its-kind solution in the UAE targeting SMB and enterprise customers allowing them to centrally manage their wireless IT infrastructure from the cloud through a state […]