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Mindware’s transformation journey and why VADs need to stay relevant

Philippe Jarre shares how Mindware Group has digitally transformed its value-added distribution structure and traditional business model to remain relevant for channel partners and end customers. The traditional responsibilities of IT distributors are changing rapidly. Digital transformation is becoming a key driver of growth in the industry. Businesses are increasingly turning to digital technologies to […]

Opportunities for MSP partners around Zero Trust Network Access

Peter Newton at Fortinet explains how partners can help customers implement zero-trust architectures that converge security and networking using Fortinet Security Fabric. Managed service providers, MSPs and managed security service providers, MSSPs face an increasingly crowded marketplace. To differentiate themselves, they need to build an agile workforce and invest in the right technology. Partners need integrated […]

Why digital experience is the way forward to build customer loyalty

This year, businesses will have to dig deep to deliver the tripod of better CX, lower costs, and more efficient operations says Sandie Overtveld at Freshworks. The past few years, while littered with planet-scale challenges – a pandemic, a recession, a supply-chain crisis, and now inflation – have served as an impressive case study for […]

When everyone is responsible, no one is responsible

Getting to Zero Trust security is now a mandate for many companies, as the traditional security model is no longer enough to protect against today’s threats says John Engates at Cloudflare. Over the last few years the topic of cyber security has moved from the IT department to the board room. The current climate of […]

Data in motion can assist fraud detection, anti money laundering

Fraud is, regrettably, on the rise. UAE authorities seized $691 million in assets and confiscated assets worth $596 million in the 12 months to the end of July 2022 as part of a renewed push in anti-money-laundering, AML and countering the financing of terrorism, CFT. This is a phenomenal leap forward from the five-year period […]

Global and regional threat actors targeting online travel and hospitality customers

Check Point Research puts a spotlight on the hospitality industry with an underground market for selling flight points, hotel rewards and stolen credentials of airline accounts.   Check Point Research reveals a growing industry selling credentials to stolen hotel and airline accounts. The end goal is to get access to accounts with reward points and sell […]

Technologies and innovations impacting travel and hospitality

The pandemic drove this sector into recession but to cope with recovery and business ramp up, technology and innovation must play a role here says Paul Armstrong at Amazon Web Services. Organisations are looking at global trends and early indicators of the nature and scale of recovery, and what form this could take. It is […]

Six macro factors reshaping business this decade

Executives will continue to grapple with challenges during the 2020s, but from the maelstrom new business opportunities will arise says Mark Raskino at Gartner. A decade-long boom, generated substantially from inexpensive finance and lower-cost energy, led to structural stresses such as highly leveraged debt, crumbling international alliances and bubble-like asset prices. We were overdue for […]

Opportunities for service partners to integrate robots into business and human life

Service robots differ dramatically from industrial robots, performing work much closer to humans in the home or at work, explains Mohammed Aldousari at Proven Robotics. The futuristic vision of humanity has always been of a society where devices of all sorts, little and large, are capitalised on by people to improve the quality of personal […]

Are CIOs masters of trends or victims of trends?

Ram Ramachandran at Tech Mahindra describes the key role that CIOs need to play in taking their enterprises to a leading position in regional market and the role of innovation. I was reading an article recently and this phrase caught my attention, “CIOs can be trend masters or trend victims.” Very aptly, I believe this […]

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