Blogs

Automation driving data opportunities for channel in 2024

The channel will need to guarantee quality of data their customers use to drive AI-powered analytics and automation and customers will continue to turn to the channel for solutions that enable more intelligent...

Is your business ready to recover from ransomware?

Getting hit by ransomware is almost inevitable for the modern enterprise, with 85% organisations experiencing at least one cyber-attack in 2022, and as cybercriminals increasingly target data backups, the road to...

Why cyber insurance is helping enterprises adopt best practices

The rise of ransomware has developed the perception that, in the event of a cyberattack attack, there is a risk that payouts will exceed revenues, making insurers more judicious about taking on a customer along with a...

Transformation must be based on authentic user experiences

IT teams must shift their mindsets to journey-based services by using experience level agreements or XLAs, rather than relying on meeting IT service level agreements, explains Charbel Khneisser at Riverbed Technology....

Managed services partners must leverage cloud to differentiate

Channel partners operating as MSPs must adopt a suitable cloud platform that addresses their customer’s needs and delivers high quality services with inbuilt tools and resources says Mostafa Kabel Abouhaswa at...

Why managed services providers need to embrace AI

Integration of AI adds many benefits for managed service providers including early detection, scalable delivery, predictive services, automated remediation, allowing channel partners to leverage the expected 10%...

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