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Qlik and HARMAN expand trusted partnership to enhance customer experience

Qlik and HARMAN expand trusted partnership to enhance customer experience

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At QlikWorld 2023, Qlik and HARMAN, a wholly-owned subsidiary of Samsung Electronics, focused on connected technologies and solutions for automotive, consumer and enterprise markets, announced an expanded strategic relationship to deliver joint solutions for HARMAN’s Digital Transformation Solutions (DTS) customers. Extending the proven Qlik-based solutions HARMAN has developed for its own use, these integrated Data and Analytics Solutions using Qlik and HARMAN capabilities will help customers streamline, simplify and modernise enterprise operations.

HARMAN Digital Transformation Solutions Chief Product Officer, Dr Jai Ganesh, and Senior Director Digital, Analytics, Annette Jonker, joined Qlik CEO, Mike Capone, during his mainstage keynote address to share how the companies are expanding their trusted partnership to bring the power of data insights to the HARMAN ecosystem of customers and partners.

HARMAN sells nearly 5,000 finished goods, produced among 10+ manufacturing plants, created from over 12,000 components that are sourced from over 2,000 suppliers. Like many other companies with extensive supply chains and internal operations, HARMAN needs access to accurate near real-time data to manage fluctuating demand and ensure effective data-informed decisions across the organisation. With data integration and analytics through Qlik, HARMAN’s teams can confidently develop a single source of data truth to quickly align priorities, connect cross-functional teams and deploy agile development to manage the changing nature of market conditions.

“We’ve been on a significant Digital Transformation journey the past few years and effectively deployed Qlik to drive our internal data-driven decisioning,” said Nick Parrotta, President – Digital Transformation Solutions & Chief Digital and Information Officer (CDIO) at HARMAN. “With Qlik, we have the data we need to get answers in minutes, allowing us to quickly pivot while still effectively managing different aspects of our business. We are excited to strengthen our partnership with Qlik to provide an enhanced experience backed by data and analytics to our enterprise customers, that can potentially improve their performance and drive business results.”

HARMAN has utilised Qlik as a central element in building a strong data and analytics foundation across the business. One key example is the Qlik-powered Helix Analytics Experience Platform. A self-serve analytics enablement platform, Helix helps HARMAN’s cross-functional teams quickly and effectively collaborate, allowing for rapid response to changing conditions while limiting manufacturing disruption. HARMAN also effectively activates key enterprise data from sources like SAP for stronger decisioning with Qlik Data Integration. With Qlik Data Integration, HARMAN seamlessly feeds data from any source into its Snowflake data cloud to blend internal and external data more easily for deeper insights. This provides a clear and accurate picture of capacity and resources to efficiently forecast and meet fluctuating customer demand. It’s these learnings and successes that HARMAN plans to deploy with Qlik to its Digital Transformation Solutions customers.

HARMAN’s Digital Transformation Solutions is a strategic business unit with over 7,000 professionals that bring deep expertise in AI/ML, cloud computing and advanced analytics to hundreds of clients through solutions that make everyday lives richer, easier and more efficient. In partnering with Qlik, HARMAN Digital Transformation Solutions will modernise its platform by integrating AI-powered recommendations, Big Data scalability, embedded visualisations, analytics and governed self-service for a broader range of enterprise customers.

“HARMAN is an amazing example of the type of relationship we’re building with more and more customers, working together to bring the power of data and analytics to a larger ecosystem of its partners and customers,” said Mike Capone, Qlik CEO. “We’re excited about our journey with HARMAN in helping it activate its data across its teams as well as in its solutions to drive performance and revenue.”

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