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ServiceNow acquire observability innovator Era Software

ServiceNow acquire observability innovator Era Software

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ServiceNow, a leading digital workflow company making the world work better for everyone, has announced it has signed an agreement to acquire observability and log management innovator, Era Software.

Combined with ServiceNow’s acquisition of Lightstep in 2021, customers will be able to gather actionable insights that deliver value across the business, all within a single solution purpose-built for the era of digital business.

Observability is foundational to Digital Transformation as it provides developers with the necessary insights to understand the performance of strategic applications at scale, translating that data into business value. Yet within large enterprises, observability often remains siloed and costly, creating a fragmented and complex experience for DevOps and SRE teams.

“Digital Transformation succeeds or fails based on unified observability,” said Ben Sigelman, General Manager of ServiceNow’s Lightstep Business Unit and Co‑Founder of Lightstep. “Together, ServiceNow and Era Software are set up to deliver a unified and seamless observability experience within one solution, designed to scale.”

“At Era Software, we created solutions to simplify the complex challenges of managing large volumes of observability data, with a particular focus on log management,” said Todd Persen, CEO and Co‑Founder of Era Software.

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