Help AG now top-rung partner for Symantec and Blue Coat

by Agency News   3 March, 2017
Help AG now top-rung partner for Symantec and Blue Coat

(Left to right) Stephan Berner, CEO at Help AG; and R Viveak Kandaswamy, Channel Manager Gulf at Symantec.

Building on a successful decade-long partnership, security reseller Help AG announced it has been awarded Platinum Partner status by Symantec under the vendor’s Secure One channel partner programme. The status entitles Help AG to the highest level of support from the vendor and access to benefits and technical resources that will enable it to better serve its customers.

“We are very pleased to extend our partnership with Symantec given our success in delivering their solutions to customers across the Middle East. They have been one of our longest standing vendor partners and we have developed in-depth technical competency on their solutions. This has enabled us to deliver robust security solutions in the areas of data loss prevention, encryption, endpoint protection, and datacentre security, and incorporate their products in our security frameworks,” said Stephan Berner, CEO at Help AG.

To achieve the Platinum Partner status, Help AG met a number of criteria including technical validation, customer references, and sales certification requirements which confirmed its high level of technical expertise on Symantec’s portfolio. The reseller also managed to grow its business with Symantec in the areas of information protection, core security and threat prevention.

Help AG now has a pool of security specialists who hold Symantec’s Information Protection certification which according to Symantec is a key indicator of the partner’s ability to provide exceptional service to mutual customers. Berner believes that Help AG’s customers will benefit from such competence and is keen to capitalise on new business opportunities with Symantec by focusing on the banking and finance, government, oil and gas, retail, aviation, education, and media industry verticals.

In addition to the Platinum Partner status with Symantec, Help AG also carries Blue Coat Elite Partner, BlueTouch Support Partner and Blue Coat Professional Services Partner certifications.

“We have attained the highest partnership level with Blue Coat and now Symantec making us one of the most qualified partners in the Middle East,” said Berner. “This means that customers can be assured that when they select Help AG, they are engaging with a partner that is fully qualified and capable of addressing the complete life-cycle of this vendor’s enterprise solutions.”


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