Westcon-Comstor, a global technology provider and specialist distributor, has announced a new solution offering with AudioCodes, a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, that will enable channel partners to grow recurring revenues by developing their Unified Communications-as-a-Service (UCaaS) and Contact Centre-as-a-Service (CCaaS) offerings. Under the agreement, Westcon will become […]

The research shows that the telecommunication sector saw the highest growth in the adoption of conversational channels (89%), followed by the media and entertainment sector (53% and the finance sector (52%). According to recent research by Infobip, a leading cloud communications platform, conversational customer experiences and generative AI have significantly impacted interactions between people and […]

Arthur D. Little (ADL) has announced a series of strategic appointments and promotions within its Middle East operations, significantly enhancing the firm’s leadership and expertise in the region. Prateek Sachdeva joins as a Partner in the Dubai office, bringing a wealth of expertise particularly in the energy, utilities and process industries. His 13-plus years in […]

SAP has appointed Saquib Ahmad as Managing Director for its Bahrain, Iraq, Afghanistan and Pakistan operations.  With close to 25 years’ experience in the regional IT and telecommunications industry, Ahmad will focus on supporting the Digital Transformation and AI capabilities of companies in the Kingdom. “The countries that Saquib Ahmad will cover represent an important […]

The Binary Holdings, a prominent Web3 Infrastructure provider for telecommunications, BFSI, Gaming and eWallet companies, announces a strategic investment in TwinMatrix Technologies (TMT), a leading innovator in spatial computing, digital twin and data interoperability platforms. The Binary Holdings’ investment in TMT marks a significant stride forward in an industry projected to reach US$92 billion within […]

Newly released report ahead of GISEC Global 2024 offers deep dive into current conditions of the region’s cybersecurity industry In 2023, the United Arab Emirates (UAE) actively repelled more than 50,000 cyberattacks daily, according to the UAE Cybersecurity Council. In the first three quarters of the same year, the country successfully prevented over 71 million […]

Built on the Now Platform, Now Assist for Telecommunications Service Management leverages NVIDIA AI to help boost agent productivity, speed time to resolution and enhance time to value. ServiceNow, a leading digital workflow company making the world work better for everyone, and NVIDIA have announced that they are broadening their relationship with the introduction of […]

Built on state-of-the-art cloud architecture, the industry wide message-exchange platform enables the new one touch switch process for CSPs. Tech Mahindra, a leading provider of Digital Transformation, consulting and business re-engineering services and solutions, has announced a strategic partnership with TOTSCo (The One Touch Switching Company) to design, build and operate a message-exchange platform for […]

Cloud-native BSS platform cuts average MVNO onboarding time for telcos by 70% through digitalization and intelligent automation. Tech Mahindra, a leading provider of Digital Transformation, consulting and business re-engineering solutions and services, has announced the successful implementation of the greenfield digital MVNE (Mobile Virtual Network Enabler) platform for Sunrise. Headquartered in Zurich, Sunrise is the […]

CMC Networks (CMC), a leading provider of global telecommunications services, and ConnectiviTree (Europe) AG (ConnectiviTree), a trailblazer in digital infrastructure solutions, announced they have signed a Co-Operation Agreement. This partnership brings together ConnectiviTree’s innovative technology and RootNet network and CMC Networks’ extensive reach to revolutionize the landscape of global connectivity. Through a shared commitment to […]