Integration of AI adds many benefits for managed service providers including early detection, scalable delivery, predictive services, automated remediation, allowing channel partners to leverage the expected 10% market growth, says Abdul Rehman at SolarWinds. The channel ecosystem in the Middle East has been evolving at an unprecedented pace. The box movers, who touted low margins […]

Value added distributors and channel partners need to work jointly to increase their differentiation in the digital marketplace, provide a range of services to meet market demand, and invest in technology skilling of their teams, says Fadi Matta at Mindware. Traditional IT distributor roles are rapidly shifting. Digital transformation is becoming a fundamental driver of […]

Channel partners understand how cybersecurity ecosystems are supposed to work, which allows them to support a range of organisations, from those with a fulltime CISO and a well-staffed SOC to those that require an outsourced security solution says Ed Baker at Trellix. As the region’s enterprises navigate their way to a sustainable future, inspired by […]

While we hear a lot about organisations beginning their digital transformation journeys, Ranjith Kaippada at Cloud Box Technologies points out a myriad of organisational and other internal factors can grind them to a halt unless channel partners are pro-active. The pandemic spurred an increase of digital transformation initiatives across organisations and industries. And while this […]

With revenues and competition on the rise, and a focus on the need for a superior customer experience, MSPs have a front row seat to what makes their customers successful says Holly Pateman at Kaseya. The Power of the Managed Service Provider: New Report from Kaseya Explores the Challenges and Opportunities for IT Professionals Datto’s […]

While United States and EU grapple with legislation around AI and its consequences, there are no guiding principles limiting development of AI technologies with respect to weapons of war explains Morgan Wright at SentinelOne. Milton Friedman, the famed American economist and the 1976 winner of the Nobel Memorial Prize in Economic Sciences, made a point […]

The reseller that can develop knowledge to understand vendor offerings, understand customer environment, propose the solution that best meets these needs, is the reseller that will be most successful in hybrid backup says Kate Mollett at Commvault Africa. In recent years many more organisations have embraced Software as a Service, SaaS, particularly Backup as a […]

With 450,000 malwares detected every day and staggering 3.4 billion daily phishing emails entering inboxes, the addition of ChatGPT is likely to take attack and defence to a new level explains David Hoelzer at SANS Institute. The launch of ChatGPT took the world by storm creating a host of new opportunities and challenges, virtually overnight. […]

Supply chains, economic disturbances, social hurdles, the challenges never stop, so neither can the data evolution of a competitive business advises Vibhu Kapoor at Epicor. In business, insights are everything. They are the angled mirrors that help decision makers see round corners. And in insights, data is everything. It is the light that bounces off […]

IT teams need flexible cybersecurity solutions to address near-constant evolution in enterprise networking needs and licensing models for those solutions should be just as flexible says John Maddison at Fortinet. When it comes to technology, the one thing you can count on is change. Requirements evolve over time as organisations adapt their environments and deployments […]